What Information We Collect and Why
We collect the information you provide when you register — your name, email address, phone number, and date of birth. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX, we log transaction references so we can match payments
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to your account and resolve disputes. We do not store your full e-wallet PIN or banking credentials — those are handled entirely by the payment provider on their own secure infrastructure. We also collect device and session data automatically: your browser type, IP address, and pages
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visited. This helps us detect unusual login activity and keep your account access stable across mobile and desktop. If you contact our support team via live chat, the conversation is stored so we can follow up consistently. We retain account data for as long as your
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account is active and for the period required under applicable law. Where local law in Malaysia governs the use of financial or personal data, our practices align with those requirements. Access to this platform is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.